Refund & Return Policy

At IRAN MADE, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or exchange according to the conditions below.

Return Window

We accept returns within 14 days from the date your order is delivered.

To be eligible for a return, the product must be:

• Unused and in its original condition
• In its original packaging, where applicable
• Free from damage, stains, signs of wear or modification
• Accompanied by the order details or proof of purchase

Return Shipping

The customer is responsible for the return shipping cost unless the product received is defective, damaged, or the wrong item was delivered.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect product, please contact us as soon as possible after delivery and provide photos or other relevant details. We will review the issue and, where applicable, arrange an exchange, replacement, or refund.

Exchanges

We accept exchanges within the 14-day return period, subject to product availability and the return conditions above.

If the requested replacement is unavailable, we will discuss the available options with you.

Refunds

Once the returned product is received and inspected, we will confirm whether the return meets our return conditions.

Approved refunds will be processed using the applicable original payment method, subject to the payment provider's processing time.

Non-Returnable Items

Products that have been used, damaged after delivery, altered, or returned without meeting the conditions above may not be eligible for a return or refund.

How to Request a Return

To request a return or exchange, please contact us through our Contact Us page and provide:

• Your order number
• Product name
• Reason for the return or exchange
• Photos, if the product is damaged, defective, or incorrect

Our team will provide you with the next steps.

Contact Us

If you have any questions about returns, exchanges, or refunds, please contact IRAN MADE through our Contact Us page.